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ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

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Creating a New Contract<br />

To create a new contract for asset,<br />

<strong>ManageEngine</strong> <strong>ServiceDesk</strong> <strong>Plus</strong> <strong>8.0</strong> :: <strong>Admin</strong> <strong>Guide</strong><br />

1. Log in to the <strong>ServiceDesk</strong> <strong>Plus</strong> application using your user name and password.<br />

2. Click the Contract tab in the header pane. This opens the contracts list view page.<br />

3. Click the New Contract button in the contract index page. (OR) Click Quick Actions link<br />

in the home page -> Click Contracts option under Create New. This<br />

opens the Add Contract form. This form has three major sections: Contract Details,<br />

Contract Rules, and Notification Rules.<br />

4. Specify a name for the contract in the Contract Name field. This is mandatory field.<br />

5. Enter relevant Description for the contract in the respective text field.<br />

6. Select the Maintenance Vendor from the combo box listing all the vendor names available.<br />

This is mandatory field. If the vendor is not listed, then click Add New Vendor button beside<br />

the combo box. The Add New Vendor window pops up as shown below,<br />

1. Specify the name of the vendor in the given field. This is mandatory field.<br />

2. Enter a brief description about the vendor in the respective field.<br />

3. Specify the Contact Person in the given field.<br />

4. Click Save. The added vendor is selected and is displayed in the combo box. If you<br />

do not wish to add a new vendor then click Close.<br />

7. In the Support field below it, enter the details regarding the kind of support that will be<br />

provided by the vendor to you.<br />

8. You can add files that are related to the contract and are necessary to be maintained and<br />

referred to along with the contract information. Click Attach File button. The Attach File<br />

window pops up as shown below,<br />

ZOHO Corp. 291

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