ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

Resource State
ManageEngine ServiceDesk Plus 8.0 :: Admin Guide
Resource can be categorized based on its current status in the organization. Ex: Resource In Use, In
Store, Expired and so on.
To access the resource state configuration wizard page,
1. Click the Admin tab in the header pane. This opens the Configuration Wizard page.
2. Under the Asset Management block click the Resource State icon . This opens the
Resource State list page where you can add, edit and delete a resource state. By default you
have five resource state available in ServiceDesk Plus. You cannot edit or delete the
resource state.
Adding Resource State
1. Click New Resource State link.
2. Specify the Resource Sate name in the given text field. This is a mandatory field.
3. Specify any relevant information about the resource state in the Description field.
4. Click Add Resource State button to add the resource to the application.
Editing Resource State
1. From the Resource State list view page, click the edit icon beside the resource state to
edit. The edit form appears pre-filled with the values entered while adding the resource state.
2. Modify the Resource State and Description.
3. Click Update Resource State button to update the changes.
Deleting Resource State
1. From the Resource State list view page, click the delete icon beside the resource state to
delete. A confirmation dialog appears.
Click Ok to proceed. The resource state is deleted from the list.
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