ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

ManageEngine ServiceDesk Plus 8.0 :: Admin Guide
3. In the Desktop Central Server Settings page, enter the Server where DesktopCentral
application is installed.
4. Enter the Port Number of the DesktopCentral server.
5. Select the Protocol Settings. Say, http or https. If the Desktop Central Server is running in
https mode, refer SDP-DC integration with DC in Https mode, to know more on establishing
connection.
6. Click Save. Clicking on Save, saves the settings, sets up a connection between ServiceDesk
Plus and Desktop Central servers and fetches the software details from DC.
ServiceDesk Plus automatically sync with Desktop Central server for configured software
packages day-to-day. So, if you need to fetch the configured software packages instantly,
select click here link.
Step 2: Configuring a Role to perform the DC operation
The Desktop Central Integration operations is restricted to technicians with specific permissions. This
privilege can be obtained by enabling Install/Uninstall Software under Asset Fine Grained
Authorization under Roles.
1. Click Admin -> Roles icon under Users block.
2. Click Add New Roles link.
3. Select Install and Uninstall Software under Advanced Permission block.
4. Save the details.
ZOHO Corp. 493