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ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

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Contracts<br />

<strong>ManageEngine</strong> <strong>ServiceDesk</strong> <strong>Plus</strong> <strong>8.0</strong> :: <strong>Admin</strong> <strong>Guide</strong><br />

Every organization would maintain an annual maintenance contract with third-party vendors to<br />

maintain its infrastructure and function without any major downtime due to bad maintenance of the<br />

assets owned by it. <strong>ManageEngine</strong> <strong>ServiceDesk</strong> <strong>Plus</strong> gives you a provision to track such contract<br />

details, its date of commencement, and date of expiry, alert you with a reminder in advance about the<br />

expiry of the contract, the cost incurred for the purchase and renewal of the contract, the kind of<br />

maintenance support provided by the third party vendor, and the third party vendor name with whom<br />

the contract has been signed. Any other related documents to the contract can also be maintained<br />

along with these details as attachments to the contract. To open the contracts module, log in to the<br />

<strong>ServiceDesk</strong> <strong>Plus</strong> application using your user name and password and click the Contracts tab in the<br />

header pane.<br />

� About Contracts<br />

� Creating a New Contract<br />

� Viewing Contract<br />

� Editing and Deleting Contract<br />

� Viewing Contract Owner Details<br />

� Renewing Contract<br />

� Print Preview of Contract<br />

� E-mailing the Contract Owner<br />

� E-mailing the Vendor<br />

� Search Contracts<br />

ZOHO Corp. 289

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