ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

Windows Machine
1. Click Add New Network link.
ManageEngine ServiceDesk Plus 8.0 :: Admin Guide
2. Enter the Network Address. You can either scan the Entire Network say, all workstations
under 192.168.27.0 or particular Range of Network say 192.168.27.0 to 192.168.27.30 by
clicking the corresponding options.
3. Enter the Login Credentials of the domain controller in the Login Name and Password
fields. The login Name should be provided as /. For
instance, ACME/administrator
4. Provide any relevant information pertaining to the network details in the Description field.
5. Click Save. Click Save and Scan now, to save and scan the workstations in the specified
range.
Scan Domain
1. From the Network List View page, click Scan Network icon .
2. If your organization is distributed across various sites, select the Site to which the
workstations/devices are associated.
3. Click Start Scanning. Once scanned, you will get the complete report on the success and
failed workstations of the scan.
Edit Network
1. From the Network List View page, click the Edit icon of the network to be edited.
2. Edit the network details and Save the changes. Click Save and Scan now, to save and scan
the workstations in the specified range
Delete Network
1. From the Network List View page, click the Delete icon beside the network to delete.
A confirmation message on the delete operation appears. Click Ok to continue. The network is
deleted from the list.
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