ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

Associating Software Minor Versions
ManageEngine ServiceDesk Plus 8.0 :: Admin Guide
ManageEngine ServiceDesk Plus allows you to group minor versions of the software under major
version.
For e.g. A company buys AdobePhotoshop 7.0 with 4 licenses. The license is applicable for both 7.1
and 7.2 versions and vice versa. In this case 7.0 is the major version and 7.1 and 7.2 are the minor
versions. The licenses purchased are the same for all the three versions.
If Adobephotoshop 7.0 is installed in two different machines and 7.1 & 7.2 is installed in other two
different machines. On scanning for Adobe Photoshop software before grouping, the ServiceDesk
Plus shows the list as different single entries. The purchased licenses for the software would be as' 4 '
for the version 7.0 and ' 0 ' purchases for other versions (7.1 & 7.2).
Using associate minor versions option you can group 7.1 & 7.2 minor versions under 7.0 major
version. This shows the software list to be a single entry with the number of purchased licenses and
installations. Thus helps you in avoiding individual entry for each version of the software. And also
helps in easier management of the installed software for the assetmanager.
1. Log in to ServiceDesk Plus application using your user name and password.
2. Click the Assets tab in the header pane to open assets home page.
3. Click Software title under Resources block. Click Scanned Software link.
4. From the software list view page, click the software name to open the software details page.
5. Click on the Actions tab -> select Associate Minor Versions option. The Associate minor
versions page opens.
6. Select the managed software (licensed) to be grouped of minor versions from the list. Click
>> button to move the selected managed software to the Version Group list. By moving the
selected managed software under Version Group, all the minor versions will be associated
with the major version.
7. Click Save button. You can see all the added minor versions getting displayed in the software
details page under the title Software - All Versions.
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