ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

Software Category
ManageEngine ServiceDesk Plus 8.0 :: Admin Guide
The softwares available in the application are organized by grouping them into specific Software
Categories. Some of the default software categories available in the application are Accounting,
Internet, Graphics, Multimedia, Operating System, Game and much more.
To access the software category configuration wizard,
1. Click the Admin tab in the header pane to open the configuration wizard page.
2. Click Software Category icon under Software block. The Software Category list view
page opens. From this page, you can add, edit and delete a software category.
By default, there are nine software categories listed in the application. These software categories can
neither be edited nor deleted.
Adding Software Category
1. Click New Software Category link.
2. Specify a unique name for the Software Category in the provided field. The Software
Category is a mandatory field.
3. Specify any relevant information about the category in the Description field.
4. Click Add Software Category button to add the software category to the list. Click Cancel to
go back to the list view. The added software categories are displayed while adding a new
software.
Editing Software Category
1. Click the Edit icon beside the software category to edit.
2. Modify the Software Category name and Description fields.
3. Click Update Software Category to update the changes.
Deleting Software Category
1. Click the Delete icon beside the software category to delete.
2. A confirmation dialog to delete the software category appears.
Click Ok to proceed. The software category is deleted from the list.
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