ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

Editing Services
To edit a service under a service category,
ManageEngine ServiceDesk Plus 8.0 :: Admin Guide
1. Click the icon beside the service category to list the services under them.
2. Hover over the service item to edit. Click the edit icon . The service form for a technician
opens where you can add new fields, rearrange the existing fields and edit the default values.
3. Click Save to save the configurations. Similarly, you can edit all the remaining tabs from the
service catalog page. Click Save and Configure Requester button, to configure service
request form for requesters. To add tasks, click Save and Add Tasks.
Deleting Services
To delete services under a service category,
1. Click the icon beside the service category to list the services under them.
2. Hover over the service item to delete. Click the delete icon . A confirmation dialog appears.
3. Click Ok to proceed. The service item is deleted from the list.
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