ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

Viewing IT Asset Details
ManageEngine ServiceDesk Plus 8.0 :: Admin Guide
1. Log in to the ServiceDesk Plus application using your user name and password. This opens
the ManageEngine ServiceDesk plus home page.
2. Click on Assets tab -> Click IT Asset link on the left hand side of the page. This opens the IT
Assets list view page.
3. Click on the IT Asset name to view the IT Assets details. By default Resource Info tab details
are displayed.
Viewing Resource Info Details
Resource Info tab displays the Resource Details such as,Resource Name, Tag, Bar Code,
Serial No Region, Cost, Acquisition Date and many other details are displayed.
Viewing Relationships
This relationship tab shows the assets association to other Assets, Business Services, Users
and Components.
On clicking the tab -> click the Add Relationship button on the top right hand side of the page.
Connection Relationship
1. Click the Connection Relationship option from the list. This opens the Connection
Relationship page.
2. To connect the assets to other assets select the Assets radio button.
1. Select the assets to be connected from the Asset List.
2. Move the selected asset to the Connected Assets list using the >> button.
3. Save the details. You can see the connected assets under the Connected to Assets
block.
3. To connect the assets to the Business Services select the corresponding radio button.
1. Select the business services from the list to be connected to the assets such as,
Email, Internet Access and so on.
2. Move the selected assets from the Business Service list to the Connected Services
list using the >> button.
3. Save the changes. You can see the connected business services under the
Business Services block.
Usage Relationship
1. Click the Usage Relationship option from the list. This opens the Usage Relationship
page.
2. Select the Assign the asset to User/Department radio button to associate the asset to
the user/department.
1. Select the User from the combo box.
2. Select the Department to be associated from the combo box.
3. If the Asset is Leased then select the corresponding check box.
4. Save the changes. (Or)
3. Select the Associate to Asset radio button to assign the asset to the asset.
1. Choose Asset to be associated from the combo box.
2. Save the details.
ZOHO Corp. 189