ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

Importing License From CSV
ManageEngine ServiceDesk Plus 8.0 :: Admin Guide
Adding license information for each and every software scanned in ServiceDesk Plus application is
tedious and endless. Hence with the easy-to-use CSV import option, you can import software license
information from your existing database or even from other applications. The License Key is a pivotal
identifier to add or update the software license(s). So the license key should be unique to avoid
overwriting with the existing ones.
To import contacts from CSV file,
1. Click on the Admin tab in the header pane to open the configurations wizard page.
2. Click Import License from CSV icon under the Software block.
Step 1: Locate CSV file
1. Click on Browse button to select the CSV file.
2. On locating the CSV file from the file chooser window, click Open. The path to the file
appears automatically in Locate CSV file field.
3. Click on Submit.
Step 2: Customize Mapping
1. Map the application software license fields with the field names from the CSV file. If there are
any additional fields configured under License - Additional Fields, the same appears in the
customized mapping form.
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