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ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

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Delete Solutions<br />

To delete a specific solution<br />

<strong>ManageEngine</strong> <strong>ServiceDesk</strong> <strong>Plus</strong> <strong>8.0</strong> :: <strong>Admin</strong> <strong>Guide</strong><br />

1. From the solutions list view page, click on the solution which you wish to delete using the filter<br />

showing combo box.<br />

2. Alternatively, click the topic in which the solution you wish to delete is available. All the<br />

solutions available under that topic are listed. Alternatively, you can also search for the<br />

solution using the Search in Solutions feature.<br />

3. Click the Delete button available on the right hand side of the page. A confirmation dialog<br />

opens.<br />

4. To continue deleting, click OK; or else, click Cancel.<br />

To delete multiple solutions,<br />

1. Enable the check box adjacent to the solution in the solutions list view page.<br />

2. Click Delete button. A confirmation dialog opens.<br />

3. Click Ok to continue. The solution gets deleted from the list.<br />

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