ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

14. Quit the Active Directory Users and Computer Window.
15. When the client computer starts the agent is automatically installed.
Note
ManageEngine ServiceDesk Plus 8.0 :: Admin Guide
1. The agent can be deployed to all the Windows Workstations and Servers within the
domain.
2. The agent is deployed when the user logs into the machine.
Deploying the Agent from AssetExplorer Application
Apart from Active Directory which involves deployment of agent in workstations of a particular domain,
you can deploy agents in workstations that are part of a network group or workgroup from the
AssetExplorer application. You can choose to deploy the agent as a bulk or in individual machines.
Configurations essential to deploy the agent from the AE application
1. Scan the workstations using the Scanning Prerequisites.
2. After a successful scan, enable "File and Printer share" on executing the command (given
below) in the command prompt of the workstation to install the agent.
netsh firewall set service FILEANDPRINT
a. Bulk Deployment of Agent
1. From the Workstation Configuration page, click on Agent Details link. The workstations
for which the agent is not installed is listed.
2. Select the check box beside the workstations for which the agent should be installed.
3. Click Install Now. The agent is installed in the selected workstations.
b. Upgrading the Agent
In certain cases, the agent installed in the workstation may be of an older version. You can
upgrade to the latest agent version from the AE application,
1. Select Agent with older version from the Filter drop down.
2. Select the check box beside the workstations for which the agent should be upgraded.
3. Click Upgrade.
c. Installing Agent in Individual machine
In credentials for Agent Installation page,
� Name/IP: Enter the workstation name or the IP address of the workstation for which the
agent should be installed.
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