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ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

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The Central Server may be connected through a proxy server. In this case,<br />

� Enable Is connected through Proxy Server check box.<br />

<strong>ManageEngine</strong> <strong>ServiceDesk</strong> <strong>Plus</strong> <strong>8.0</strong> :: <strong>Admin</strong> <strong>Guide</strong><br />

� Proxy Server Name: The Server Name or IP Address of the Proxy server.<br />

� Proxy Server Port: The port of the proxy server.<br />

� Proxy Username & Password: Credentials of the Proxy Server.<br />

On configuring the Central Server Settings, you can export and push the data to central server<br />

automatically by clicking on Export and Push Data to Central Server Now button. The executed<br />

date, status of the operation and related comments is displayed in the List View.<br />

Schedule Pushing of data to SDP Server<br />

You can schedule to push the data from the remote AE server to the SDP Server at periodic intervals.<br />

1. Click on Schedule to synchronize data with Central Server link.<br />

2. Select Enable radio button.<br />

3. Select the number of days after which the data should be pushed to the central server.<br />

4. Select the date from the calendar icon to start the process. Also select the Time in hours and<br />

minutes from the drop down.<br />

5. If there is a failure in pushing the data to the central server, you can send a Notify to the<br />

technician. Specify the email address in the text provided.<br />

Importing data into SDP Server<br />

Accessing the Configuration<br />

1. Click the <strong>Admin</strong> tab in the header pane.<br />

2. Click on Distributed Asset Scan icon under Discovery block.<br />

3. Click Browse and locate the zip file of the scanned assets.<br />

4. Select the Site of the remote server from the drop down.<br />

Click Import button to import the data. On importing the data successfully you get a success<br />

message.<br />

ZOHO Corp. 456

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