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ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

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Standalone Workstation Audit<br />

<strong>ManageEngine</strong> <strong>ServiceDesk</strong> <strong>Plus</strong> <strong>8.0</strong> :: <strong>Admin</strong> <strong>Guide</strong><br />

All Windows workstations/servers that are not part of a domain/network are scanned using<br />

Standalone Workstation Audit. The remote workstations are scanned using a script and the inventory<br />

details are pushed to the AE Server. The script can also be configured as Logon/Startup script in the<br />

Domain Controller.<br />

Scanning remote workstations involves two simple steps,<br />

1. Download the ae_scan.vbs script from <strong>ServiceDesk</strong> <strong>Plus</strong> application and execute the script<br />

in the workstation to be scanned.<br />

2. On executing the script a XML file is generated. Import the XML file into the <strong>ServiceDesk</strong> <strong>Plus</strong><br />

application. You can see the standalone workstation details in the list view.<br />

The standalone Workstation Audit can be accessed by two ways in the application,<br />

a. Quick Actions drop down<br />

b. <strong>Admin</strong> tab<br />

Quick Actions drop down<br />

Click Quick Actions drop down -> Standalone Workstation Audit option. The Quick Actions drop<br />

down is a quick navigator to instantly the Scanning Windows Workstation through WMI Script page.<br />

<strong>Admin</strong> Tab<br />

1. Click <strong>Admin</strong> tab in the header pane to open the configuration wizard page.<br />

2. Click Stand Alone Workstation Audit icon under Discovery block.<br />

3. Click the Click to Download option to download the<br />

ae_scan.vbs script. Save the file.<br />

4. Open the command prompt. Change the directory to folder where the script is saved and<br />

execute the following script. CSCRIPT ae_scan.vbs<br />

5. On executing the script, a XML file is generated in the same folder.<br />

6. Import the XML file to the application and Submit it.<br />

ZOHO Corp. 448

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