ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

Copying Assets
ManageEngine ServiceDesk Plus 8.0 :: Admin Guide
Using Copy Resource option you can make multiple copies of the resource and its details. On making
multiple copies of the resource, it becomes easier for the technician to add bulk of similar assets. The
technician need not manually enter all the resource details for each resource. The new copies of the
resource will be assigned with new asset name and rest of the details is retailed as is.
Example:
If you have ten printers of the same configurations in your organization, then in this case, enter the
configurations for one printer and save it. Then copy the same printer for ten times and add its
configurations to other printers.
To make multiple copies of the Resources,
1. Click the Assets tab in the header pane. This opens the assets home page.
2. Click IT Assets under Resources block on the left hand side of the page. Select the
respective IT assets link. e.g. Access points, Printers and so on. This opens the
corresponding IT asset page.
3. Click the Title of the assets to be duplicated. This opens the Asset details page.
4. Click the Actions menu on the right hand side of the page. Select Copy Resource option.
This opens the Copy Resource pop up window as shown below,
5. Specify the Number of Copies to be made for the resource in the given text field.
6. Copy the resource. You can see the list of resource copies listed in the list view.
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