ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

ManageEngine ServiceDesk Plus 8.0 :: Admin Guide
To view the details of the tasks click the title of the task to be viewed. This opens the
Tasks page and you can view the details.
When you have completed the task, you can just close the task by selecting the radio
button beside the task. Alternatively,
1. Click the Show All link on the right hand side of the block. This opens the Show all
Tasks page.
2. Select the tasks which has been completed by enabling the check box.
3. Click the Close button to close the task. You can see the tasks moved under closed
status and in the home page you can see the tasks deleted from the My task block.
To view all the added Tasks,
To view all the tasks added to the list, click the >Show All button on the down right hand side of the
My Tasks block. This opens the Show all Tasks page as shown below,
You can also add new task through this page by clicking on the New Task button available on the top
right corner of the page.
To view the tasks based on the status-> click the Filter Showing combo box and select the task
status from the list. You can see the tasks getting listed based on the selected status.
Alternatively, you can view All tasks and tasks assigned to you in Quick Actions under the Task
block.
To Delete Tasks
1. Click the >Show All button on the down right hand side of the My Tasks block. This
opens the Show all Tasks page as shown above.
2. Click the Delete button. A confirmation message pops up asking you confirm on the
delete process.
3. Click Yes to proceed. You can see the task deleted from the Show all Tasks list as well
as from the home page.
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