ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

Edit Product
ManageEngine ServiceDesk Plus 8.0 :: Admin Guide
If you have added the product without associating the vendor with the product, then you will have to
associate the vendor by editing the product information.
To edit the product information:
1. Click the edit icon beside Product Name in the Product List page.
2. In the Edit Product form, you can edit all the form fields mentioned in the add product
procedure.
3. Click the Vendor tab and click the Associate Vendor button.
4. Edit the required fields and click the Add button.
Even while editing the product information, if you wish to see the product list page, click the View List
link at the top right corner of the Edit Product form. Also if you want to add a new product, then in the
product details tab, click Save and add new button.
Delete Product
To delete a product, it is necessary that the product vendor association is first removed and then the
product is deleted. Also ensure that the particular product is not used elsewhere. Follow the steps
below to delete a product:
1. In the Product List page, click the edit icon beside Product Name.
2. Click the Vendors tab.
3. Click the delete icon beside the Vendors. A confirmation dialog is opened.
4. Click OK to proceed with the deletion. Delete all the vendor associations of the product.
5. Click view list link on the top right corner of the center pane.
6. Now, click the delete icon beside the Product Name for which you removed the vendor
association. A confirmation dialog is opened.
Click OK to proceed with the deletion. If you do not wish to delete the product, click Cancel.
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