ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

Add/Update Asset
ManageEngine ServiceDesk Plus 8.0 :: Admin Guide
The details to add/update assets should be set in the Http Request parameters and the Http Request
parameter value for 'operation' command can be 'AddAsset', 'UpdateAsset' or 'SaveAsset'.
targetURL=
"/servlets/AssetServlet"
Attributes Comments
target url for adding/updating asset
assetName Name of the asset
assetType type of asset
productName Product Name of the asset
siteName site to which asset is associated
assetTag asset Tag
assetSlNo Serial No of the asset
barCode barCode of asset
location location of asset
purchaseCost PurchaseCost of the asset
vendor vendor of asset
acqDate Acqisition Date of asset
expiryDate expiryDate of asset
warrantyExpDate warrantyExpiryDate of asset
assetState state of the of asset
assetToAssociate Associate the asset to other assets.(Valid only for
Asset State 'In Use').
associateToUser Associate the asset to user.(Valid only for Asset State
'In Use').
associateToDepartment Associate the asset to department.(Valid only for
Asset State 'In Use').
username Login Name for SDP Authentication
password Password for SDP Authentication
DOMAIN_NAME Domain Name to which the user belongs
logonDomainName Authentication Mode [AD or Local Authentication].
Note:
AD_AUTH refers to Active Directory Authentication.
Local Authentication or empty value refers to Local
Authentication.
1. The 'assetName' is unique and hence cannot be duplicated or edited.
2. Product Type should be specified as the 'assetType'. This field is mandatory.
3. Product of the asset should be specified as the 'productName'.
4. If the specified 'model' or 'productName' is invalid or empty, then the model is created as
'Unknown ProductType' say, Unknown Workstation.
ZOHO Corp. 528