ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

ManageEngine ServiceDesk Plus 8.0 :: Admin Guide
Attributes Comments
reqUserName Requester Name to update
reqLoginName Requester Login Name to update
reqdomainName Domain Name to which the requester belongs to
reqEmailId Requester Email-Id to update
userid Requester Id
name Requester name
employeeId Employee ID of the requester
description Description about employee
email Email Address of the requester
phone Phone Number of the requester
mobile Mobile number of requester
site site to which requester is associated to
departmentName department name to which the requester is
associated to
jobTitle Job title of the requester
requestViewPermission permission for 'Requester allowed to view'.
Allowed Values:
OWN REQUEST:for Requester allowed to view-
Show only their own requests,
DEPARTMENT REQUEST:for Requester allowed to
view-Show all their Department requests,
SITE REQUEST:for Requester allowed to view-Show
all their Site requests
approvePurchaseOrder Purchase Order Approver
Allowed Values:true,false.
UDF aliases name additional fields should be specified based on their
column names
loginName login name
pwd password
userDomainName Domain with which the requester is associated to
username Login Name for SDP Authentication
password Password for SDP Authentication
DOMAIN_NAME Domain Name to which the user belongs
logonDomainName Authentication Mode [AD or Local Authentication].
Note:
“AD_AUTH” refers to Active Directory Authentication.
“Local Authentication” or empty value refers to Local
Authentication.
1. While performing the edit operation, requesters are identified based on the order below,
� The users are first identified based on the 'reqLoginName' and 'reqDomainName'.
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