ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

Asset Attributes and xml Response
ManageEngine ServiceDesk Plus 8.0 :: Admin Guide
The asset attributes along with their actions should be used as defined below.
Note
1. The asset operations that can be performed through API are adding, updating and
deleting assets.
2. Asset operations can be performed by technicians only with Inventory privilege.
3. The attributes are case sensitive and should be used as defined.
4. While renaming the button in the sample html form, specify 'operation' as hidden element.
� Add/Update Workstation and Server
� Add/Update Asset
� Delete Asset
Add/Update Workstation and Server
The Details necessary for adding workstation should be set in HttpRequest parameters and
HttpRequest parameter value for 'operation' attribute can be 'AddAsset','UpdateAsset' or 'SaveAsset'.
targetURL=
"/servlets/AssetServlet"
Attributes Comments
target url for adding/updating workstation/server
assetName Name of the asset (workstation/server)
assetType asset type
model model no of the asset (workstation/server)
productName Product Name of the asset (workstation/server)
siteName site to which workstation/server is associated
ipAddress ipaddress of workstation/server.
serviceTag Service Tag of workstation/server
wsManufacturer Workstation Manufacturer
proCount proCount of workstation/server
proType proType of workstation/server
proSpeed proSpeed of workstation/server
proManufacturer proManufacturer of workstation/server
ramSize ramSize of workstation/server
virtualCapacity virtualCapacity of workstation/server
osName osName of workstation/server
osServicePack osServicePack of workstation/server
resTag resTag of workstation/server
ZOHO Corp. 525