ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

ManageEngine ServiceDesk Plus 8.0 :: Admin Guide
13. Click Save to save the domain controller. If you want to save and import the users, click Save
and Import.
You can also import users from the existing domain by clicking Import Now of the corresponding
Domain Controllers. The existing data will be over written on importing the users from the same
domain. Once the users are imported, Enable LDAP Authentication by selecting the check box.
Click Save. The user can login to the application using his LDAP credentials.
Edit Domain Controller
1. Click domain controller name which you wish to edit. This opens the Add new domain
controller form.
2. Modify the changes and click Save. To save and import the users from the domain controller,
click Save and Import.
Delete Domain Controller
1. From the domain controller list view page, enable the check box adjacent to the domain
controller which you wish to delete.
2. Click Delete button. A pop up window confirming the delete operation appears. Click Ok to
continue. The domain controller gets deleted from the list.
On deleting a domain controller, the users imported from that domain controller will not be able to
login to the application using LDAP credentials.
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