ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

Site Attributes and xml Response
The site attributes along with their actions should be used as defined below.
Note
ManageEngine ServiceDesk Plus 8.0 :: Admin Guide
1. The site operations that can be performed through API are adding, updating and deleting
sites.
2. Site operations can be performed by technicians only with administrator privilege. The
Site Administrator can neither add, edit nor delete a site.
3. The attributes are case sensitive and should be used as defined.
4. While renaming the button in the sample html form, specify 'operation' as hidden element.
� Add Site
� Update Site
� Delete Site
Add Site
The details necessary for adding a site should be set in HttpRequest parameters and Httprequest
parameter value for operation attribute should be 'AddSite'.
targetURL=
"/servlets/SiteServlet"
Attributes Comments
target url for adding site
operation='AddSite' operation command for Adding site.
siteName Organization Name
description Description for the site
region The Region to which the site belongs
timeZone Time Zone of the site
doorNo Address of the organization.
street Address where the company is located in the
specified site.
landmark Provide a landmark if required.
city City where the company is located.
postalCode Address where the company is located in the
specified site.
state Address where the company is located in the
specified site.
country Address where the company is located in the
specified site.
email Email address of the organization.
phone contact information of the organization.
fax Fax number of the organization.
webUrl website of the organization.
OperationalHoursSettings Related Settings for Operational hours of the site.
Allowed values:
ZOHO Corp. 511