ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

Printing the Request
ManageEngine ServiceDesk Plus 8.0 :: Admin Guide
You can customize the print preview of the request to satisfy your needs. To print a request,
1. Log in to the ServiceDesk Plus application using your user name and password.
2. Click the Request tab in the header pane.
3. Select the Title of the request you wish to print.
4. Click Actions drop down list -> Print Preview option. The print preview of the request opens
in a pop-up window.
5. By default, all the check box is enable under Select the required information block. To
customize the print preview, disable the check box of the information that is not required. The
disabled information disappears from the print preview.
6. Click the Print menu item from the browser File menu.
7. The default printer associated with your workstation is invoked. Set the required options and
click OK. You can collect the printed copy of the request at the printer that is linked to your
workstation.
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