Universidad Nacional de Educación a Distancia ... - e-Spacio - UNED

Universidad de Educación a Distancia. Departamento de Economía Aplicada y Estadística.
Talbot, Colin. 1996): Ministers and Agencies: Control, Performance and
Accountability. Londres. Chartered Institute of Public Finance and Accountability.
(Tiwana, Amrit; 2001). The Essential Guide to Knowledge Management, ebusiness
and CRM Applications. Prentice Hall. New Jersey.
(Wachs, 1991): Men, women urban travel: The persistence of separates spheres,
en Wachs, M. y Crawford, M. (eds). The car and the city: The automovile, the built
envoirement and daily life, Ann Armor (min). The University of Michigan.
(Whitelegg, J.):
• (1993 a): Time Pollution, en The Ecologist, 23 (4), pp.131-155.
• (1993 b): Transport for a Sustainable Future, London, Belhaven Press.
• (1997 a): Critical mass: transport, environment and society in the twenty first
century, Pluto, London
• (1997 b): Critical mass: transport, environment and society in the twenty first
century, Pluto, London.
(Wood, Robert y Verena Marshall. 1993): Performance Appraisal: Practice,
Problems, and Issues. Documento ocasional de la OCDE, París.
(Yago, G. 1984): “Urban transportation policy from whom ?, Determinants and
consequences of transit change in the United States and Germany” en Szelenyo, I.
(ed), Cities in recession. Critical responses to the urban policies of the new right,
Londres SAGE
Medición de la confianza del usuario de Metro de Madrid
Luis María Egusquiza Juaristi
315