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TranSystems Corporation - LGM Construction

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10. Q. Can our company link into Drugtest.com’s computer system?<br />

A. Yes, with full internet access<br />

11. Q. Why doesn’t the DOT program satisfy the owner requirements?<br />

A. The owners require more stringent testing provisions than the DOT.<br />

12. Q. Who should be the contact person in our company responsible for receiving information from<br />

Drugtest.com?<br />

A. The contact person (communicator) should be assigned to someone who has the authority to receive<br />

any and all confidential information. We recommend that a minimum of two persons be assigned as<br />

communicators.<br />

13. Q. What are the communicator’s responsibilities?<br />

A. To verify the applicant, receive and disburse random selection list and communicate with the Medical<br />

Review Officer (MRO) and Drugtest.com.<br />

14. Q. Who can get actual test results?<br />

A. Only the communicator(s) at the company who paid for the test and the person who submitted the<br />

specimen.<br />

15. Q. How will the contractors be trained to operate the program?<br />

A. Drugtest.com’s (Quickstart) communicator certification program consists of a two hour session that is<br />

designed to prepare the designated company communicator to administer the drug testing program.<br />

They are certified by completing the session and correctly answering the test questions. There is no<br />

additional charge for this.<br />

16. Q. How does the communicator handle a positive drug/alcohol test result on a DCC test?<br />

A. They would handle it in accordance with the policy and procedure. The employee is given a letter<br />

explaining the policy rules for rehabilitation opportunities/procedures.<br />

17. Q. Will this program keep me in compliance with all owner requirements?<br />

A. The DCC program is designed to meet all owner requirements. Client compliance is dependent upon<br />

meeting responsibilities outlined by the DCC with regard to each program.<br />

18. Q. Can my entire company operate within the DCC?<br />

A. Yes, variations are available for multiple testing requirements (tests, random pools, etc.) in addition to<br />

full DCC compliance. Drugtest.com can also run your corporate and/or DOT program(s) separate from<br />

the DCC program.

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