Leading with Emotional Intelligence: Hands-On ... - always yours

ARE YOU A STAR PERFORMER OR JUST AVERAGE? 79
new arena. These examples will help you think about how to stretch
your strengths. These groupings have not been statistically established.
Each position in an organization may require mastery in
some competencies over other ones. You will still need to be skilled
in what tools to use in these situations, and Leading with Emotional
Intelligence will provide you with the answers.
Communication
Trustworthiness
Conflict Management
Teamwork
Having high trust from others gives you the equity to communicate
more directly with others, especially if there is conflict. There is
an effective give-and-take. You will be given the “benefit of the doubt.”
Your team will better follow your leadership when they trust you.
Building Bonds
Empathy
Service Orientation
Leadership
Empathy skills will help in building relationships, whether it is
with internal or external customers or with peers or stakeholders.
When people feel you understand and care for them as individuals