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Leading with Emotional Intelligence: Hands-On ... - always yours

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226 LEADING WITH EMOTIONAL INTELLIGENCE<br />

• Learning from bosses, both “best bosses” and Dementors,<br />

can help in identifying the characteristics to emulate or<br />

avoid.<br />

• Hardships can teach about limits, mistakes, resilience, and<br />

courage. Integrating these learning experiences can let your<br />

direct reports see themselves in a new light. Also, it can cast<br />

a new perspective on life matters.<br />

• Traditional training classes are a means to self-development.<br />

They can give participants tips, strategies, shortcuts, and a<br />

comparison of how they stack up against others in the class. 11<br />

QUESTIONS AND ACTION APPLICATIONS<br />

• Decide how often you want to have one-on-ones <strong>with</strong> your<br />

direct reports.<br />

• Prepare the fi rst meeting agenda from the previous list.<br />

• See what agenda items your direct reports want and ask how<br />

you can best use the time.<br />

• Use the time to truly explore thinking and learning on many<br />

of the topics above.<br />

• Discuss and evaluate the meeting together. How was this<br />

meeting, what worked well, and what could be better?<br />

• Re-establish the frequency required for the meetings to<br />

remain beneficial.<br />

4. SOARING WITH STRENGTHS<br />

When working <strong>with</strong> your direct reports, scan for their strengths,<br />

help them stretch them, and teach them to apply them to other<br />

areas as well. In their book Soar <strong>with</strong> Your Strengths, Clifton and<br />

Nelson identified five characteristics of strengths:<br />

LISTEN FOR YEARNINGS: This is a pull or an attaction toward<br />

something. It may come from watching someone else and saying,

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