Leading with Emotional Intelligence: Hands-On ... - always yours

316 NOTES
16. D. Goleman, Working with Emotional Intelligence (New York: Bantam Books,
1998), 5.
17. Ibid.
18. C. Cherniss and D. Goleman, The Emotionally Intelligent Workplace (San Francisco:
Jossey-Bass, 2001), 21.
CHAPTER ONE
1. J. Zenger and J. Folkman, The Extraordinary Leader (New York: McGraw-Hill,
2002).
2. W. Bennis, “The Challenges of Leadership in the Modern World,” American
Psychologist 62, no. 1 (2007): 2–5.
3. K. Blanchard, Critical Leadership Skills: Key Traits That Can Make or Break
Today’s Leaders (San Diego: Ken Blanchard Companies, 2006).
4. A. Nancherla, “Please Boss Me Around,” Training and Development,
December 2009.
5. Center for Creative Leadership, Driving Performance: Why Leadership Development
Matters in Difficult Times (January 2009).
6. Ibid.
7. Ibid.
8. G. Colvin, “Catch a Rising Star,” Fortune, February 6, 2006, 50.
9. Ibid., 48.
10. Ibid.
11. Ibid., 50.
12. Ibid.
13. Ibid.
14. C. Raines, “Managing Millennials,” from Connecting Generations: The
Source book (Menlo Park, CA: 2002).
15. R. E. Kelley, How to Be a Star at Work (New York: Times Books, 1998).
16. C. Cherniss and D. Goleman, The Emotionally Intelligent Workplace (San Francisco:
Jossey-Bass, 2001).
17. Hay Group, Inventory of Leadership Styles and Organizational Climate Survey
Certification material (Boston, MA: 2003).
18. C. Cherniss and D. Goleman, The Emotionally Intelligent Workplace (San Francisco:
Jossey-Bass, 2001).
19. J. Zenger and J. Folkman, The Extraordinary Leader (New York: McGraw-Hill,
2002).
20. “Warren E. Buffett, CEO Compensation,” Forbes.com (accessed February 23,
2009).
21. M. Buffett and D. Clark, Warren Buffett’s Management Secrets: Proven Tools for
Personal and Business Success (New York: Scribner Press, 2009).
22. A. Schroeder, “Please Hold for Mister Buffett,” BusinessWeek, March 8, 2010.
23. Ibid.