Leading with Emotional Intelligence: Hands-On ... - always yours

TEAMWORK AND COLLABORATION TOOLS AND STRATEGIES 163
• Hear from everyone.
• Limit or encourage discussion.
• Clarify actions to be taken.
• Summarize results.
MEETING PROCESS CHECKS
Here are various ways to make sure your meetings are effective.
It is good to vary the way you perform the process check.
• On a 1-10 scale, how effective or satisfied are you with
today’s meeting? (Use the lowest scores to state what the
team thinks needs to be improved.)
• What was good, what was bad, and what needs to be
improved regarding this meeting?
• On a 1-10 scale, rate how on track the meeting was. What
needs to be improved? (Use this at the halfway point of the
meeting, asking each person to answer.)
After
The leader or meeting owner should:
• Restore the room.
• Make sure the scribe sends out minutes.
• Evaluate meeting and meeting feedback.
• Take agreed-upon action.
• Prepare next steps.
• Evaluate the effectiveness of the meeting. Focus on content
and process. Most meetings are only content-focused, and
yet what goes wrong in meetings usually has to do with
“process”—the “how” versus the “what” of the meeting. By
not focusing some time on the process of the meeting, you
miss the critical variables to improve the meeting. (See the
Meeting Checklist on pages 166-167).