Leading with Emotional Intelligence: Hands-On ... - always yours

DEVELOPING OTHERS TOOLS AND STRATEGIES 199
One key in building a real relationship is to support the women
as they deal with their “inner battles,” an issue that affects their
performance and life in general. Some of these battles include
lack of confidence, parental pressure, or the boyfriend back home.
French works with the women to solve these confl icts so that they
feel cared for and can then focus more intently on their performance
on the court.
BUSINESS APPLICATION
• How are your relationships with your co-workers?
• Do you know your direct reports very well?
• Do you have an open and honest relationship with each one?
• Do you know what is causing your direct reports’ performance
to be less than desirable?
• Do your direct reports trust you to share their real concerns?
• Do your direct reports feel you care about them and that
their opinion counts?
6. SELF-ASSESSMENTS AND GOAL SETTING
Coach French uses the Myers-Briggs Type Indicator and Strong
Campbell Interest Test with all the players. They share their results
to determine what they need to work on as individuals and also as a
team. Each player is encouraged to acknowledge that she needs help
in specific areas. “Athletes don’t learn this naturally,” French states.
Some of the goals may be developing “trustworthiness, selflessness,
patience, tolerance, or leadership.” The players are then encouraged
to reach out to each other to provide support in these key areas.
BUSINESS APPLICATION
• Do your team members know the strengths and weaknesses
of each individual person?
• Have you encouraged them to help each other?