Leading with Emotional Intelligence: Hands-On ... - always yours

26 LEADING WITH EMOTIONAL INTELLIGENCE
* You’ll notice that these six competencies are addressed in this
book. Emotional Self-Control, Self-Confidence, Teamwork and Collaboration,
Developing Others, Communication, and Empathy were
chosen because they are the key areas executives ask for support
with first and foremost. They are also core abilities that will help
you successfully introduce EI into your organization. Although
these six will also help create resonance in others quickly, all the
competencies are important.
PROFILES OF STAR PERFORMERS
The following profi les feature leaders who are Star Performers.
You will have a chance to examine a diagram of their successes
(and weaknesses) by reviewing how they exhibit their EI strengths
on the key clusters. You will see not only
Because of the
person’s visibility
and potential
impact on others,
one derailer
can undermine
or trump a
whole set of EI
competencies.
what competencies have contributed to their
successes but also which competencies
have led some to derail and become fallen
heroes. Sometimes you will notice that
a competency overused can become a
weakness. So that you can identify them
more easily, many of the competencies are
pointed out in parentheses inside of the
profi le and at the end of each profi le.
All of the leaders profi led have many
Star competencies; otherwise, they
wouldn’t be as successful in their careers.
What is interesting to note, though, is the power and influence
of their particular derailers. A “derailer” is defi ned as a behavior or
attitude that curtails an individual’s performance or advancement.
It gets that person off the track to success. Because of the person’s
visibility and potential impact on others, one derailer can undermine
or trump a whole set of EI competencies. These “fatal flaws” must
be attended to and ameliorated for a leader to sustain his or her
success. 19