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Leading with Emotional Intelligence: Hands-On ... - always yours

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172 LEADING WITH EMOTIONAL INTELLIGENCE<br />

CORPORATE TRAINING PRINCIPLES<br />

Experience-based training and development as a field is continually<br />

growing and incorporating new skills and activities. As we innovate<br />

the way in which Corporate America and the international marketplace<br />

are learning and growing, we must keep in mind the basic<br />

premises of working <strong>with</strong> adults. These five principles are adapted<br />

from the Creative Training Techniques Handbook by Bob Pike:<br />

1. Adults are like kids in big bodies. Like kids, adults learn the<br />

best through hands-on experiences.<br />

2. The more you get others involved, using their own projections<br />

as the learning material, the more it stays real and<br />

relevant.<br />

3. The more fun your participants have, the more they will<br />

learn.<br />

4. No learning takes place until behavior changes. Everyone<br />

must learn to “walk the talk.”<br />

5. Learning has ultimately taken place only if participants can<br />

teach each other what you have taught them.<br />

Using these experiential methodologies along <strong>with</strong> traditional<br />

training will make the entire process more lively, engaging, and fun.<br />

In the future, managers and trainers share the same bag of tricks to<br />

help develop strong and high-performance teams.<br />

PROVEN EXPERIENTIAL EXERCISES<br />

The following two activities are presented <strong>with</strong> instructions, materials<br />

needed, and process questions. They are designed for a team<br />

leader, outside consultant, or trainer to use for team development.<br />

• Nails<br />

• Performance and Accountability

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