Leading with Emotional Intelligence: Hands-On ... - always yours

INTRODUCTION 9
ativity, and decision-making. Leadership is accomplished through
social relationships, and we are “wired to connect.” 8
The term Social Intelligence was fi rst coined by Edward
Thorndike in 1920 and defi ned as the ability to understand and
manage men and women. Reuven Bar-On, a psychologist and one of
the founding fathers of Emotional Intelligence, has used the term
Emotional and Social Intelligence from his start. Goleman, in his
book Social Intelligence, expanded the working defi nitions to call
the personal side of the equation Emotional Intelligence and the
social side Social Intelligence.
For the purpose of this book, I will use the generic term Emotional
Intelligence to incorporate the advances of Social Intelligence,
brain neurosciences, and the new field of NeuroLeadership.
The Emotional Intelligence defi nition I will use is the two-bytwo
model shown in the following chart from the Goleman, Boyatzis
and Hay Group model. EI can be defi ned in terms of understanding
yourself, managing yourself, understanding others, and managing
others. People who possess high Emotional Intelligence are the
ones who truly succeed in work—building flourishing careers and
long-lasting relationships as well as having a balanced work and
home life.
SELF
OTHERS
Awareness Self-Awareness Other Awareness
Management Self-Management Relationship Management
STAR PERFORMERS SHINE AND SO CAN YOU
The corporate world became enamored with EI, which led to
Goleman’s writing of a second book, Working with Emotional Intelligence
in 1998, and then, in 2006, Social Intelligence. As EI research
and theory grew in popularity and impact, Goleman helped found the
creation of the Consortium for Research on Emotional Intelligence
in Organizations with Cary Cherniss; Richard Boyatzis, from Case