Leading with Emotional Intelligence: Hands-On ... - always yours

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CONTENTS PREFACE ACKNOWLEDGMENTS INTRODUCTION: WHY EMOTIONAL INTELLIGENCE? 1 CHAPTER ONE: ARE YOU A STAR PERFORMER OR JUST AVERAGE? 17 Leadership Skill Gap 18 How Can Leadership Help at This Time? 19 EQ, IQ, or Technical Expertise? 21 The Four Areas of Emotional Intelligence 24 Profiles of Star Performers 26 How Star Performers Shine 27 Warren Buffett 28 Carly Fiorina 32 Jeffrey Immelt 35 Sergey Brin 40 Pete Carroll 43 Meg Whitman 47 Bill Clinton 50 Earvin “Magic” Johnson 53 Lack of Self-Control and the Inability to Delay Gratification 57 The Marshmallow Study 58 Stretching Strengths: Going from Good to Great Leadership 59 Micro-Initiatives: D.O.D. of Great Leadership 63 Coach’s Corner on Assessments 66 xi xix xxi
xii CONTENTS Taking the EI Star Profile Assessment 67 Are You or Your Boss Debilitating? 71 What Is a Debilitating Boss? 72 Disengaged Workers and Their Costs 72 What Employees Want 73 Power of Leadership 73 The Solution: If You or Your Boss Are Debilitating 74 Taking the Derailer Detector 75 Strategic Use of Strengths 78 Star Performer Action Plan 80 CHAPTER TWO: EMOTIONAL SELF-CONTROL TOOLS AND STRATEGIES 83 What Is the Emotional Self-Control Competency? 84 Emotional Intelligence Research Examples 84 Stress, EQ, and IQ 84 Where Did My IQ Go? 85 Brain Neuroscience: Understanding How the Hijack Happens 86 Famous Fallen Star Hijacks 88 Zinedine Zidane’s Head-Butt 88 Tiger Woods’s Sex Scandal 89 Joe Wilson’s “You Lie!” Outburst 90 Serena Williams’s Outburst 91 Other Famous Hijacks 92 The Coach’s Corner: 8 Strategies for Emotional Self-Control 92 1. Self-Awareness: Are You Predictable? 92 2. Affect Labeling 94 3. The Emotional Audit 96 4. Putting On the Brakes 99 5. Mindfulness 101 6. Shuttling Exercise: Internal and External Awareness 104 7. Identifying Triggers 105 8. Reappraisal 106 Star Performer Action Plan 106
Page 2 and 3: PRAISE FOR LEADING WITH EMOTIONAL I
Page 4 and 5: “Leading with Emotional Intellige
Page 6 and 7: “Dr. Reldan Nadler has provided a
Page 8 and 9: LEADING WITH EMOTIONAL INTELLIGENCE
Page 10 and 11: This book is dedicated to Martin S.
Page 14 and 15: CONTENTS xiii CHAPTER THREE: SELF-C
Page 16 and 17: CONTENTS xv Experiential Teambuildi
Page 18 and 19: CONTENTS xvii 3. White Space Issues
Page 20 and 21: PREFACE As a psychologist doing exe
Page 22 and 23: ACKNOWLEDGMENTS Iwould like to firs
Page 24 and 25: INTRODUCTION WHY EMOTIONAL INTELLIG
Page 26 and 27: INTRODUCTION 3 All of us have exper
Page 28 and 29: INTRODUCTION 5 LEADERS’ CONSEQUEN
Page 30 and 31: INTRODUCTION 7 Great leaders, like
Page 32 and 33: INTRODUCTION 9 ativity, and decisio
Page 34 and 35: INTRODUCTION 11 the Emotional Quoti
Page 36 and 37: INTRODUCTION 13 all point to the pa
Page 38 and 39: INTRODUCTION 15 ▲ What can I do a
Page 40 and 41: CHAPTER ONE ARE YOU A STAR PERFORME
Page 42 and 43: ARE YOU A STAR PERFORMER OR JUST AV
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ARE YOU A STAR PERFORMER OR JUST AV
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CHAPTER TWO EMOTIONAL SELF-CONTROL
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EMOTIONAL SELF-CONTROL TOOLS AND ST
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CHAPTER THREE SELF-CONFIDENCE TOOLS
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SELF-CONFIDENCE TOOLS AND STRATEGIE
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CHAPTER FOUR TEAMWORK AND COLLABORA
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TEAMWORK AND COLLABORATION TOOLS AN
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CHAPTER FIVE DEVELOPING OTHERS TOOL
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DEVELOPING OTHERS TOOLS AND STRATEG
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CHAPTER SIX COMMUNICATION AND EMPAT
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COMMUNICATION AND EMPATHY TOOLS AND
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CHAPTER SEVEN THE GAME PLAN Great l
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THE GAME PLAN 305 • Key executive
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THE GAME PLAN 307 4. Success Rules:
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THE GAME PLAN 309 10. Focus on Stre
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THE GAME PLAN 311 5. What will keep
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THE GAME PLAN 313 MONTH: YEAR: WEEK
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NOTES INTRODUCTION 1. W. Bennis,
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NOTES 317 24. M. Buffett and D. Cla
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NOTES 319 86. M. Buckingham, The On
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NOTES 321 CHAPTER FOUR 1. H. A. Elf
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BIBLIOGRAPHY Alexander, J. “From
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BIBLIOGRAPHY 325 Everts, D. “Carl
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BIBLIOGRAPHY 327 Maslow, A. Toward
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ADDITIONAL RESOURCES The following
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ADDITIONAL RESOURCES 331 EQ Univers
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INDEX Accountability and consequenc
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INDEX 335 Derailers of Bill Clinton
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INDEX 337 Le Doux, Joseph, 86 Leade
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INDEX 339 eight strategies for, 92-
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ABOUT THE AUTHOR Dr. Reldan S. Nadl
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HOW TO ENGAGE THE AUTHOR TO BRING E
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Go to our website for more informat
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