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Leading with Emotional Intelligence: Hands-On ... - always yours

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218 LEADING WITH EMOTIONAL INTELLIGENCE<br />

Assessment<br />

• Did you feel this person took a confident and powerful role in<br />

the situation described?<br />

• Would you feel inspired and enthusiastic, listening to him/<br />

her?<br />

• As a follower, would you follow his/her lead into new territory?<br />

• How would you rate this candidate on being an Inspirational<br />

Leader—Star or average?<br />

CONFLICT MANAGEMENT<br />

• Describe a situation at work that was conflictual for you. What<br />

did you do to de-escalate the conflict?<br />

• Give me an example of a solution you created that was a winwin<br />

for the people involved?<br />

• Tell me what steps you take to resolve conflicts.<br />

Assessment<br />

• Does it feel to you that this person is comfortable <strong>with</strong><br />

conflict?<br />

• Does he/she seem to have a plan on how to deal <strong>with</strong> conflict?<br />

• Is it a habit for him/her to de-escalate conflict and orchestrate<br />

win-wins?<br />

• How would you rate this person on Confl ict Management—<br />

Star or average?<br />

CONSCIENTIOUSNESS<br />

• Give me an example of a project where follow-through was<br />

very important. What systems did you employ to carry it out?<br />

• Tell me a time that you had to personally take responsibility<br />

for getting something major done. What did you do? How did<br />

it turn out?

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