Leading with Emotional Intelligence: Hands-On ... - always yours

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DEVELOPING OTHERS TOOLS AND STRATEGIES 213 Assessment • Are there indications that this person anticipates the impact of his/her words and actions? • Are there indications of using indirect influences (e.g., others internal and external, research information, articles, and stories)? • Are there any examples of using complex influence strategies to meet his/her goals? • How would you rate this candidate for Influence Skills—Star or average? TEAMWORK • Give an example of how you dealt with someone who strongly opposed some ideas you had. • What would be your initial strategies to build relationships? • What kind of questions would you like to ask people? • What is the main thing you want to convey about yourself to people on your team or to a new customer? Assessment • Does it seem that this person values teamwork for getting things done or is he/she more of an individual performer? • From your interview, will he/she solicit input from others? • How encouraging does he/she seem of others? • Will this person be able to build a strong team? • How would you rate him/her for Teamwork—Star or average? TRUSTWORTHINESS • Tell me about a time that was challenging for you to follow your own values, when there was pressure to do otherwise. • Tell me a time you made a mistake and how you deal with situations when you don’t know or need advice.
214 LEADING WITH EMOTIONAL INTELLIGENCE • How would you develop your credibility in this organization? • In many organizations, it is difficult to ask for help. How do you deal with that? Assessment • Does this person seem open to admitting his/her mistakes and asking for help? • Does it seem like this candidate would stick to his/her values or bend them under pressure from others? • What is your gut reaction about this person? • How would you rate him/her for Trustworthiness—Star or average? COMMUNICATION • Tell me about a time when you were a new leader. What things did you communicate to your team, the customer, or the organization? • How would you describe your communication style? • What do you fi nd is the best way to engage your audience? • What has been the hardest thing for you to communicate as a professional? How well do you do it? What would you do differently? • How would you communicate differently between an internal and external customer? Assessment • In your interview, was there an effective give-and-take? • Did the candidate ask you good questions? • Did he/she appear to have the skill to communicate in different ways for different people? • How would you rate this person for Communication— Star or average?
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PRAISE FOR LEADING WITH EMOTIONAL I
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“Leading with Emotional Intellige
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“Dr. Reldan Nadler has provided a
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LEADING WITH EMOTIONAL INTELLIGENCE
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This book is dedicated to Martin S.
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CONTENTS PREFACE ACKNOWLEDGMENTS IN
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CONTENTS xiii CHAPTER THREE: SELF-C
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CONTENTS xv Experiential Teambuildi
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CONTENTS xvii 3. White Space Issues
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PREFACE As a psychologist doing exe
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ACKNOWLEDGMENTS Iwould like to firs
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INTRODUCTION WHY EMOTIONAL INTELLIG
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INTRODUCTION 3 All of us have exper
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INTRODUCTION 5 LEADERS’ CONSEQUEN
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INTRODUCTION 7 Great leaders, like
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INTRODUCTION 9 ativity, and decisio
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INTRODUCTION 11 the Emotional Quoti
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INTRODUCTION 13 all point to the pa
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INTRODUCTION 15 ▲ What can I do a
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CHAPTER ONE ARE YOU A STAR PERFORME
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ARE YOU A STAR PERFORMER OR JUST AV
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CHAPTER TWO EMOTIONAL SELF-CONTROL
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EMOTIONAL SELF-CONTROL TOOLS AND ST
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CHAPTER THREE SELF-CONFIDENCE TOOLS
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SELF-CONFIDENCE TOOLS AND STRATEGIE
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CHAPTER FOUR TEAMWORK AND COLLABORA
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TEAMWORK AND COLLABORATION TOOLS AN
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COMMUNICATION AND EMPATHY TOOLS AND
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CHAPTER SEVEN THE GAME PLAN Great l
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THE GAME PLAN 305 • Key executive
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THE GAME PLAN 307 4. Success Rules:
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THE GAME PLAN 309 10. Focus on Stre
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THE GAME PLAN 311 5. What will keep
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THE GAME PLAN 313 MONTH: YEAR: WEEK
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NOTES INTRODUCTION 1. W. Bennis,
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NOTES 317 24. M. Buffett and D. Cla
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NOTES 319 86. M. Buckingham, The On
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NOTES 321 CHAPTER FOUR 1. H. A. Elf
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BIBLIOGRAPHY Alexander, J. “From
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BIBLIOGRAPHY 325 Everts, D. “Carl
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BIBLIOGRAPHY 327 Maslow, A. Toward
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ADDITIONAL RESOURCES The following
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ADDITIONAL RESOURCES 331 EQ Univers
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INDEX Accountability and consequenc
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INDEX 335 Derailers of Bill Clinton
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INDEX 337 Le Doux, Joseph, 86 Leade
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INDEX 339 eight strategies for, 92-
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ABOUT THE AUTHOR Dr. Reldan S. Nadl
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HOW TO ENGAGE THE AUTHOR TO BRING E
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