Leading with Emotional Intelligence: Hands-On ... - always yours

TEAMWORK AND COLLABORATION TOOLS AND STRATEGIES 153
• Cultivate a developed point of view of your leadership style
and know where you are going.
• Be aware of the different styles and preferences of your team
and vary your style to meet and challenge each individual.
• Be a role model for development by sharing your current
areas of focus. Ask for support and feedback from the team.
• Wear all of the hats on the team and know which hat to wear
when. Key roles are initiator, coach, model, facilitator, and
negotiator.
• Read the team’s emotional state and create balance through
attention, humor, and empathy.
7. APPRECIATION OF DIFFERENCES
AVERAGE: Values team members with similar backgrounds
and opinions.
STAR: Embraces differences and creative tensions to generate
better solutions and raise the “Team IQ.”
Treats team members as chess players, not checkers. Matches
each person’s unique talents to his or her best-fit position.
The team IQ is a great indicator for the group to evaluate themselves.
The IQ should be higher than the IQ of any one individual.
IQ is 100 points, plus or minus 15 points. Above 115 is high average,
85-115 is average, and below 85 is low average.
ACTIONS to do the unnatural and be more effective: The
leader is a powerful role model for dealing with differences. Below
are some suggestions.
• Spend time thinking about and conversing with each individual,
establishing his or her unique talents and deciding
how that talent can best be used for the team.
• Hold a conversation with your team about their team IQ.
Rate it, talk about it, and take actions to raise it.