Leading with Emotional Intelligence: Hands-On ... - always yours

320 NOTES
13. H. L. Thompson, “Emotional Intelligence, Stress, and Catastrophic Leadership
Failure,” in Handbook for Developing Emotional and Social Intelligence, ed.
M. Hughes, H. L. Thompson, and J. B. Terrell (San Francisco: Pfeiffer, 2009).
14. “Larry King Live,” CNN, 2009.
15. “Breakthrough Ideas for Tomorrow’s Business Agenda,” Harvard Business
Review, April 2003.
16. M. D. Lieberman, N. I. Eisenberger, M. J. Crockett, S. M. Tom, J. H. Pfeifer, and
B. M. Way, “Putting Feelings Into Words: Affect Labeling Disrupts Amygdala
Activity in Response to Affective Stimuli,” Psychological Science 18, no. 5
(2007).
17. D. Siegel, Mindsight (New York: Bantam Books, 2010).
18. D. Rock, Your Brain at Work (New York: HarperCollins, 2009).
19. Ibid.
20. D. Siegel, Mindsight (New York: Bantam Books, 2010).
21. Ibid.
22. Ibid.
23. Ibid.
CHAPTER THREE
1. D. Goleman, Working with Emotional Intelligence (New York: Bantam Books,
1998).
2. R. E. Boyatzis, The Competent Manager: A Model for Effective Performance
(New York: Wiley, 1982).
3. D. Goleman, Working with Emotional Intelligence (New York: Bantam Books,
1998).
4. C. K. Holahan and R. R. Sears, Self-Confidence in High-IQ People and Career
Success in the Gifted in Later Maturity (Stanford: Stanford University Press,
1995).
5. A. Howard and D. W. Bray, Managerial Lives in Transition (New York: Guilford
Press, 1988).
6. D. Goleman, Working with Emotional Intelligence (New York: Bantam Books,
1998), 51.
7. W. Bennis, Managing People Is Like Herding Cats (Provo, UT: Executive Excellence
Publishing, 1997).
8. D. Stauffer, “How Good Data Leads to Bad Decisions,” Harvard Management
Update 7, no. 12 (2002).
9. L. E. Anderson and W. K. Balzer, “The Effects of Timing of Leaders’ Opinion
on Problem-Solving Groups,” Group and Organizational Studies 16 (1991).
10. D. Stauffer, “How Good Data Leads to Bad Decisions,” Harvard Management
Update 7, no. 12 (2002).
11. D. Goleman, Working with Emotional Intelligence (New York: Bantam Books,
1998).
12. Ibid.