Leading with Emotional Intelligence: Hands-On ... - always yours

136 LEADING WITH EMOTIONAL INTELLIGENCE
In making decisions it is crucial to:
• Cross-examine every precedent
• Clarify assumptions
• Have others challenge your thinking
• Not rely only on precedent
• Develop a disciplined process 10
QUESTIONS AND ACTION APPLICATIONS
• What is your decision-making process?
• What kind of information, how much time, and what
conditions do you need to make your best decisions?
• When you made your best decisions in the past, how did you
do it?
• When you made your worst decisions, how did you do it?
• What patterns do you see?
• Do you tend to distort or over-generalize any specific type
of information?
• How often do people consciously challenge your decisions?
• What could you do to make sure you get enough input? Do
you play devil’s advocate?
• On a scale of 1-10, how effective are you at using reflective
time to mull over your major decisions?
10. THIN-SLICING
Malcolm Gladwell wrote Blink: The Power of Thinking Without
Thinking, which immediately became a New York Times bestseller.
The book gives fascinating examples and stories about how
people make snap judgments in their decision-making, often without
knowing why. He calls this “thin-slicing.” Thin-slicing is “the ability