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Leading with Emotional Intelligence: Hands-On ... - always yours

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12 LEADING WITH EMOTIONAL INTELLIGENCE<br />

people are promoted more for what they know or how long<br />

they have worked for a company than for their skill in managing<br />

others. They reassert, though, that “EQ skills are more<br />

important to job performance than any other skill. The same<br />

holds true for every job title; those <strong>with</strong> the highest EQ scores<br />

<strong>with</strong>in any position outperform their peers.”<br />

5. EQ and age showed a big gap in self-management between<br />

the older generations, Traditionalists (born 1922-1944) and<br />

Baby Boomers (born 1945-1964), and the younger generations,<br />

Generation X (born 1965-1976) and Generation Y (born<br />

1977-1998). The biggest gap was between the Boomers and<br />

Generation Y. Self-management and overall EQ both increase<br />

<strong>with</strong> age: 60-year-olds scored higher than 50-year-olds, who<br />

scored higher than 40-year-olds, and so on.<br />

6. In examining the rise of China as an economic power, Talent-<br />

Smart studied 3,000 Chinese executives. They found that<br />

American executives scored 15 points lower than the Chinese<br />

executives in self-management and relationship management.<br />

This makes sense considering that in Chinese culture, business<br />

is personal and executives regularly meet over dinner to<br />

discuss business and family, which is part of the relationship<br />

management competencies. They also see personal outbursts<br />

as shameful and have learned to manage their impulses in<br />

contrast to the lack of impulse control we have seen <strong>with</strong><br />

some Americans (see Chapter 2). 14<br />

For 515 senior executives analyzed by the search fi rm Egon<br />

Zehnder International, those who were primarily strong in <strong>Emotional</strong><br />

<strong>Intelligence</strong> were more likely to succeed than those who were<br />

strongest in either relevant previous experience or IQ. 15<br />

“Analyses done by dozens of different experts in close to five<br />

hundred corporations, government agencies, and non profit organizations<br />

worldwide have arrived at remarkably similar conclusions . . .

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