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Leading with Emotional Intelligence: Hands-On ... - always yours

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ARE YOU A STAR PERFORMER OR JUST AVERAGE? 29<br />

Nebraska for his B.A. He later received a M.S. in Economics from<br />

Columbia University.<br />

Buffett’s initiative, confidence, and interest in business were<br />

apparent at an early age. He fi led his first tax return at 13 while<br />

working in his grandfather’s grocery store and deducted his watch<br />

and bicycle as expenses for his newspaper route. At 15 years old<br />

he and a friend paid $25 for a pinball machine to be placed in a<br />

barbershop, and <strong>with</strong>in months they had three pinball machines in<br />

different barbershops. Buffett uses his history as a measuring stick<br />

to determine a manager’s passion for business. He says he can tell<br />

more about a manager’s success if he had a lemonade stand as a<br />

child than by where he went to college. This is an indication of passion<br />

and love of business for him. 24<br />

To amass his empire Buffett fi rst had to gain partnerships and<br />

trust <strong>with</strong> other companies and then manage those under him. Buffett’s<br />

ability to accomplish these tasks demonstrates many of the<br />

competencies of <strong>Emotional</strong> <strong>Intelligence</strong>. Early in his career he took<br />

a Dale Carnegie course, considered one of the first true leadership<br />

training programs and full of EI concepts and skills. Buffett credits<br />

this training <strong>with</strong> giving him the confidence and people skills to<br />

teach investment principles at the University of Nebraska to people<br />

twice his age. (Building Bonds)<br />

<strong>On</strong>e of the competencies that Warren Buffett is known for is<br />

his hands-off management style. It is his belief that if you fi nd the<br />

right managers and deal <strong>with</strong> them correctly, companies can run<br />

themselves. Buffett knows that the people who run the companies<br />

he owns understand the social and logistical makeup of those companies<br />

better than he does. They were hired to run them due to<br />

their aptitude for running the type of companies that they are in<br />

charge of. When Jim Kilts came out of retirement to turn Gillette<br />

around as its CEO, Buffett paid what Kilts considered the ultimate<br />

compliment. He resigned from Gillette’s board and said, “If you have<br />

the right person running the business then you don’t need me.” 25<br />

(Developing Others)

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