Leading with Emotional Intelligence: Hands-On ... - always yours

ARE YOU A STAR PERFORMER OR JUST AVERAGE? 19
up study in 2006 in which more than 1,400 leaders, managers, and
executives shared their views on the critical skills and common mistakes
connected to leadership. The top five things leaders admitted
they fail to do were the following:
1. Failing to provide appropriate feedback (praise,
redirection)—82% of respondents
2. Failing to listen to or involve others in the process—81% of
respondents
3. Failing to use a leadership style appropriate to the
person, task, and situation (over-supervising or undersupervising)—76%
of respondents
4. Failing to set clear goals and objectives—76% of respondents
5. Failing to train and develop their people—59% of
respondents 3
These are basic skills or tasks that leaders fail to do. Yet, they
are critical today for leaders due to the converging chaos and double
whammy leaders are hit with. We have all heard of “work-life balance”
; what is needed to be a Star Performer is more “work-leadership
balance.” These basic leadership tasks get relegated, neglected, or
ignored in favor of the crisis of the day or until it’s too late and a
serious problem emerges. Some 66% of employees today report they
have too little interaction with their bosses. 4
On a daily basis leaders need to be aligning brains by inspiring,
delegating, giving feedback, coaching, holding accountabilities, and
setting clear direction.
HOW CAN LEADERSHIP HELP AT THIS TIME?
In 2009, the Center for Creative Leadership stated that numerous
in-depth studies have reached the same conclusion: organizations
that invest in leadership development perform better than those
that don’t. In short, they found investment in leadership development
programs does the following: