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Leading with Emotional Intelligence: Hands-On ... - always yours

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COMMUNICATION AND EMPATHY TOOLS AND STRATEGIES 247<br />

For 20 years, Davies ran numerous political campaigns and had<br />

an 85% win ratio. His focus has <strong>always</strong> been on studying human<br />

behavior and effective communications strategies to influence<br />

decision-making processes, no matter the venue. Whether it is<br />

helping a politician refi ne his or her remarks and presentation or<br />

designing a public relations campaign over heated political and<br />

environmental issues, John Davies is one of the best. His seminars<br />

and coaching have consistently received the highest ratings from<br />

audiences all over the country.<br />

DAVIES WAS ASKED<br />

• How did he learn these communication competencies?<br />

• What does he do to be such an effective communicator?<br />

• What are his daily practices?<br />

• What are the pitfalls he needs to be aware of?<br />

EARLY LEARNING EXPERIENCES<br />

John wasn’t <strong>always</strong> a Star in Communication. As a matter of fact,<br />

he was unable to speak intelligibly until the age of 10 or 11 due to<br />

a speech impediment now called verbal apraxia, a condition that<br />

kept him from feeling how his tongue moved around in his mouth.<br />

Davies simply couldn’t be understood, so he developed an avoidant<br />

pattern, specifically to make sure he didn’t have to speak in public.<br />

“People treated me as stupid, and then I seemed to believe maybe<br />

I was stupid,” he told me. “I couldn’t spell or read well and was in a<br />

special remedial reading class.” Young Davies decided he wanted to<br />

learn how to speak like others, but after hundreds of hours studying<br />

people’s communication skills he came to realize that most people<br />

were actually poor communicators! This insight informed his future<br />

decisions about the importance of clear expression.<br />

Davies said that after two years of speech therapy he “got his<br />

voice” and claims he hasn’t stopped talking since! “<strong>On</strong>ce I got my<br />

voice I experimented, and at one point became the class clown. But<br />

I flunked eighth grade and had to stay back a year. I felt like a loser

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