Leading with Emotional Intelligence: Hands-On ... - always yours

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ARE YOU A STAR PERFORMER OR JUST AVERAGE? 31 an opportunity to praise managers in private, at Berkshire Hathaway’s annual meetings, or by announcing the praise in annual reports. If you have to criticize, criticize the category: for example, by saying the report could have been better, the sales numbers are low. (Communication, Developing Others) • Listening well to avoid arguments and manage confl ict. Buffett learned from Dale Carnegie to listen well and respect people’s opinion even if they are different than his. He was also influenced by Benjamin Franklin’s biography, where Franklin says he forbade himself from using language that communicated a fi xed opinion, like “certainly” or “obviously,” and instead adopted “I imagine” or “it appears to me.” 28 (Confl ict Management) For self-renewal, Buffett plays bridge 12 hours a week and is an avid University of Nebraska football fan. Warren Buffett’s successes in business, in understanding and managing himself, and in managing other high-powered individuals reflect his mastery of many of the <strong>Emotional</strong> <strong>Intelligence</strong> competencies. He is also a notable philanthropist, having pledged to give away 85% of his fortune to the Gates Foundation. (Service Orientation) Below are the EI competencies for Warren Buffet, which show stars shining across all four clusters. Key Strengths/Competencies • Accurate self-assessment • Confidence • Initiative • Achievement orientation • Adaptability • Service orientation • Trustworthiness • Inspirational leadership
32 LEADING WITH EMOTIONAL INTELLIGENCE • Communication • Influence • Building bonds • Developing others • Confl ict management • Teamwork and collaboration Derailers • No major ones noticed EI Ratings: Warren Buffett PERSONAL SOCIAL Understanding Self Others ✭ ✭ Managing Self Others ✭ ✭ CARLY FIORINA Carly Fiorina is a good example of the resiliency that Warren Bennis said is the key attribute of a leader. Since leaving the CEO position of Hewlett Packard (HP) in 2005 under pressure from her board of directors, Fiorina has reemerged into the spotlight—one, as a breast cancer survivor, and two, as a candidate for the Senate from the state of California. She said her breast cancer experience steeled her for a rough-and-tumble campaign against Barbara Boxer. In 2008 Fiorina also showed that she could follow the lead of others in a new realm as she supported John McCain. During McCain’s run for office, Fiorina acted as his chairman of fundraising. 29 This political experience has led her to venture out on
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PRAISE FOR LEADING WITH EMOTIONAL I
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Page 6 and 7: “Dr. Reldan Nadler has provided a
Page 8 and 9: LEADING WITH EMOTIONAL INTELLIGENCE
Page 10 and 11: This book is dedicated to Martin S.
Page 12 and 13: CONTENTS PREFACE ACKNOWLEDGMENTS IN
Page 14 and 15: CONTENTS xiii CHAPTER THREE: SELF-C
Page 16 and 17: CONTENTS xv Experiential Teambuildi
Page 18 and 19: CONTENTS xvii 3. White Space Issues
Page 20 and 21: PREFACE As a psychologist doing exe
Page 22 and 23: ACKNOWLEDGMENTS Iwould like to firs
Page 24 and 25: INTRODUCTION WHY EMOTIONAL INTELLIG
Page 26 and 27: INTRODUCTION 3 All of us have exper
Page 28 and 29: INTRODUCTION 5 LEADERS’ CONSEQUEN
Page 30 and 31: INTRODUCTION 7 Great leaders, like
Page 32 and 33: INTRODUCTION 9 ativity, and decisio
Page 34 and 35: INTRODUCTION 11 the Emotional Quoti
Page 36 and 37: INTRODUCTION 13 all point to the pa
Page 38 and 39: INTRODUCTION 15 ▲ What can I do a
Page 40 and 41: CHAPTER ONE ARE YOU A STAR PERFORME
Page 42 and 43: ARE YOU A STAR PERFORMER OR JUST AV
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ARE YOU A STAR PERFORMER OR JUST AV
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CHAPTER TWO EMOTIONAL SELF-CONTROL
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EMOTIONAL SELF-CONTROL TOOLS AND ST
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CHAPTER THREE SELF-CONFIDENCE TOOLS
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SELF-CONFIDENCE TOOLS AND STRATEGIE
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CHAPTER FOUR TEAMWORK AND COLLABORA
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TEAMWORK AND COLLABORATION TOOLS AN
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CHAPTER FIVE DEVELOPING OTHERS TOOL
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DEVELOPING OTHERS TOOLS AND STRATEG
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CHAPTER SIX COMMUNICATION AND EMPAT
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COMMUNICATION AND EMPATHY TOOLS AND
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CHAPTER SEVEN THE GAME PLAN Great l
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THE GAME PLAN 305 • Key executive
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THE GAME PLAN 307 4. Success Rules:
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THE GAME PLAN 309 10. Focus on Stre
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THE GAME PLAN 311 5. What will keep
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THE GAME PLAN 313 MONTH: YEAR: WEEK
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NOTES INTRODUCTION 1. W. Bennis,
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NOTES 317 24. M. Buffett and D. Cla
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NOTES 319 86. M. Buckingham, The On
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NOTES 321 CHAPTER FOUR 1. H. A. Elf
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BIBLIOGRAPHY Alexander, J. “From
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BIBLIOGRAPHY 325 Everts, D. “Carl
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BIBLIOGRAPHY 327 Maslow, A. Toward
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ADDITIONAL RESOURCES The following
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ADDITIONAL RESOURCES 331 EQ Univers
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INDEX Accountability and consequenc
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INDEX 335 Derailers of Bill Clinton
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INDEX 337 Le Doux, Joseph, 86 Leade
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INDEX 339 eight strategies for, 92-
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ABOUT THE AUTHOR Dr. Reldan S. Nadl
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HOW TO ENGAGE THE AUTHOR TO BRING E
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Leading with Emotional Intelligence: Hands-On ... - always yours

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