Leading with Emotional Intelligence: Hands-On ... - always yours

More documents

Recommendations

Info

TEAMWORK AND COLLABORATION TOOLS AND STRATEGIES 181 MATERIALS NEEDED White board or fl ip chart and pens PROCEDURE • Ask the leader to prepare ahead of time a list of what he or she expects from the team (e.g., open and honest communication, they come to you with recommendations versus problems, they give above and beyond the call of duty). • Have your team prepare their expectations of you and each other. Send out an email or tell them about this exercise a week before the meeting. • Read your list slowly to the team. Let them ask questions and try to engage them in a dialogue about your expectations. • Now, have each person state one expectation of you and write it down on the fl ip chart. Stop when more clarification is needed and get examples, where possible. Go around the room until you have heard from everyone. • Look at the list and give your comments. Is there anything on the list that you can’t do for some reason? Tell the team you’ll work on meeting their expectations. • Then have the team share their expectations of each other (e.g., get back in touch with each other within 24 hours for emails, support each other in meetings). Things that get repeated often can be guidelines for your team. • Again, hear from one person and go around the group as many times as needed to fi nish hearing all the expectations from everyone. Encourage discussion and clarification. If things were communicated negatively, have them give an example and ask what they would rather see. • Send out the notes so everyone has a copy of the expectations.
182 LEADING WITH EMOTIONAL INTELLIGENCE • Within two months check back on how you and the group are living up to meeting the expectations. • Go through each item and ask, “How are we doing on this one?” Use a scale from 1-10 to get a measurement. If someone gives it a 5, ask what it would need to get it a 6. Look for small wins. 22. TEAM ASSESSMENT GOALS • To help your team become more cohesive and highperforming • To reach consensus on the key ingredients of a Star team • To assess your team on these key ingredients • To affirm your team strengths • To pick a few key areas to focus on for team improvement TIME FRAME: 2 hours MATERIALS NEEDED White board or fl ip chart and pens PROCEDURE • Have each person write his or her “top three ingredients for a high-performing team.” • Break up the team into groups of three and ask each group to “Come up with your top three ingredients for a high-performance team.” Have one person report for each team. • Go around to each group and hear one ingredient from each team until you have all the key ingredients. Write the ingredients on a fl ip chart.
Page 2 and 3:
PRAISE FOR LEADING WITH EMOTIONAL I
Page 4 and 5:
“Leading with Emotional Intellige
Page 6 and 7:
“Dr. Reldan Nadler has provided a
Page 8 and 9:
LEADING WITH EMOTIONAL INTELLIGENCE
Page 10 and 11:
This book is dedicated to Martin S.
Page 12 and 13:
CONTENTS PREFACE ACKNOWLEDGMENTS IN
Page 14 and 15:
CONTENTS xiii CHAPTER THREE: SELF-C
Page 16 and 17:
CONTENTS xv Experiential Teambuildi
Page 18 and 19:
CONTENTS xvii 3. White Space Issues
Page 20 and 21:
PREFACE As a psychologist doing exe
Page 22 and 23:
ACKNOWLEDGMENTS Iwould like to firs
Page 24 and 25:
INTRODUCTION WHY EMOTIONAL INTELLIG
Page 26 and 27:
INTRODUCTION 3 All of us have exper
Page 28 and 29:
INTRODUCTION 5 LEADERS’ CONSEQUEN
Page 30 and 31:
INTRODUCTION 7 Great leaders, like
Page 32 and 33:
INTRODUCTION 9 ativity, and decisio
Page 34 and 35:
INTRODUCTION 11 the Emotional Quoti
Page 36 and 37:
INTRODUCTION 13 all point to the pa
Page 38 and 39:
INTRODUCTION 15 ▲ What can I do a
Page 40 and 41:
CHAPTER ONE ARE YOU A STAR PERFORME
Page 42 and 43:
ARE YOU A STAR PERFORMER OR JUST AV
Page 44 and 45:
Page 46 and 47:
Page 48 and 49:
Page 50 and 51:
Page 52 and 53:
Page 54 and 55:
Page 56 and 57:
Page 58 and 59:
Page 60 and 61:
Page 62 and 63:
Page 64 and 65:
Page 66 and 67:
Page 68 and 69:
Page 70 and 71:
Page 72 and 73:
Page 74 and 75:
Page 76 and 77:
Page 78 and 79:
Page 80 and 81:
Page 82 and 83:
Page 84 and 85:
Page 86 and 87:
Page 88 and 89:
Page 90 and 91:
Page 92 and 93:
Page 94 and 95:
Page 96 and 97:
Page 98 and 99:
Page 100 and 101:
Page 102 and 103:
Page 104 and 105:
Page 106 and 107:
CHAPTER TWO EMOTIONAL SELF-CONTROL
Page 108 and 109:
EMOTIONAL SELF-CONTROL TOOLS AND ST
Page 110 and 111:
Page 112 and 113:
Page 114 and 115:
Page 116 and 117:
Page 118 and 119:
Page 120 and 121:
Page 122 and 123:
Page 124 and 125:
Page 126 and 127:
Page 128 and 129:
Page 130 and 131:
Page 132 and 133:
CHAPTER THREE SELF-CONFIDENCE TOOLS
Page 134 and 135:
SELF-CONFIDENCE TOOLS AND STRATEGIE
Page 136 and 137:
Page 138 and 139:
Page 140 and 141:
Page 142 and 143:
Page 144 and 145:
Page 146 and 147:
Page 148 and 149:
Page 150 and 151:
Page 152 and 153:
Page 154 and 155: SELF-CONFIDENCE TOOLS AND STRATEGIE
Page 164 and 165: CHAPTER FOUR TEAMWORK AND COLLABORA
Page 166 and 167: TEAMWORK AND COLLABORATION TOOLS AN
Page 212 and 213: CHAPTER FIVE DEVELOPING OTHERS TOOL
Page 214 and 215: DEVELOPING OTHERS TOOLS AND STRATEG
Page 254 and 255:
DEVELOPING OTHERS TOOLS AND STRATEG
Page 256 and 257:
Page 258 and 259:
Page 260 and 261:
Page 262 and 263:
Page 264 and 265:
Page 266 and 267:
Page 268 and 269:
CHAPTER SIX COMMUNICATION AND EMPAT
Page 270 and 271:
COMMUNICATION AND EMPATHY TOOLS AND
Page 272 and 273:
Page 274 and 275:
Page 276 and 277:
Page 278 and 279:
Page 280 and 281:
Page 282 and 283:
Page 284 and 285:
Page 286 and 287:
Page 288 and 289:
Page 290 and 291:
Page 292 and 293:
Page 294 and 295:
Page 296 and 297:
Page 298 and 299:
Page 300 and 301:
Page 302 and 303:
Page 304 and 305:
Page 306 and 307:
Page 308 and 309:
Page 310 and 311:
Page 312 and 313:
Page 314 and 315:
Page 316 and 317:
Page 318 and 319:
Page 320 and 321:
Page 322 and 323:
Page 324 and 325:
Page 326 and 327:
CHAPTER SEVEN THE GAME PLAN Great l
Page 328 and 329:
THE GAME PLAN 305 • Key executive
Page 330 and 331:
THE GAME PLAN 307 4. Success Rules:
Page 332 and 333:
THE GAME PLAN 309 10. Focus on Stre
Page 334 and 335:
THE GAME PLAN 311 5. What will keep
Page 336 and 337:
THE GAME PLAN 313 MONTH: YEAR: WEEK
Page 338 and 339:
NOTES INTRODUCTION 1. W. Bennis,
Page 340 and 341:
NOTES 317 24. M. Buffett and D. Cla
Page 342 and 343:
NOTES 319 86. M. Buckingham, The On
Page 344 and 345:
NOTES 321 CHAPTER FOUR 1. H. A. Elf
Page 346 and 347:
BIBLIOGRAPHY Alexander, J. “From
Page 348 and 349:
BIBLIOGRAPHY 325 Everts, D. “Carl
Page 350 and 351:
BIBLIOGRAPHY 327 Maslow, A. Toward
Page 352 and 353:
ADDITIONAL RESOURCES The following
Page 354 and 355:
ADDITIONAL RESOURCES 331 EQ Univers
Page 356 and 357:
INDEX Accountability and consequenc
Page 358 and 359:
INDEX 335 Derailers of Bill Clinton
Page 360 and 361:
INDEX 337 Le Doux, Joseph, 86 Leade
Page 362 and 363:
INDEX 339 eight strategies for, 92-
Page 364 and 365:
ABOUT THE AUTHOR Dr. Reldan S. Nadl
Page 366 and 367:
HOW TO ENGAGE THE AUTHOR TO BRING E
Page 368:
Go to our website for more informat
show all

Leading with Emotional Intelligence: Hands-On ... - always yours

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?