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Leading with Emotional Intelligence: Hands-On ... - always yours

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EMOTIONAL SELF-CONTROL TOOLS AND STRATEGIES 91<br />

seconds of lack of emotional self-control and not thinking have<br />

defi ned his career and possibly arrested it.<br />

SERENA WILLIAMS’S OUTBURST<br />

Serena Williams screamed obscenities to the line judge in her<br />

2009 U.S. Open tennis match fi nal <strong>with</strong> Kim Clijsters.<br />

She was serving at 5-6, 15-30 in the second set and faulted on<br />

her first serve. She had already lost the fi rst set. <strong>On</strong> the second<br />

serve, a line judge called a foot fault, making it a double fault, which<br />

made the score 15-40 and just about gave Kim Clijsters the victory<br />

<strong>with</strong> one more point. Williams “lost it” by yelling, cursing, and<br />

threatening the line judge. The judge then assessed a point penalty<br />

for a code violation of unsportsmanlike conduct, which meant Williams<br />

not only lost her cool but also the match.<br />

Williams subsequently was fi ned a record amount of $82,500<br />

and was put on probation for the next four Grand Slam events.<br />

During the probation period, Serena had to remain calm and play<br />

her game or she would get barred from the next U.S. Open and have<br />

to pay an extra $175,000.<br />

<strong>On</strong>e interesting aspect about this outburst was that Williams<br />

was so emotional she didn’t remember what she had said. Her prefrontal<br />

cortex was so overwhelmed by the amygdala’s reaction that<br />

she had no cognitive recall.<br />

In talking about the outburst in her post-match news conference,<br />

Williams said, “I used to have a real temper, and I’ve gotten a<br />

lot better, so I know you don’t believe me, but I used to be worse. Yes,<br />

yes, indeed. . . . I didn’t threaten [her]. I don’t remember anymore<br />

[what I said], to be honest. I was in the moment. And, you know,<br />

everyone’s fi ghting for every point. It was a really crucial point.”<br />

Williams has been criticized for her arrogant response and<br />

for not seeming repentant, as she stated, “Players, athletes get<br />

frustrated.”

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