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Leading with Emotional Intelligence: Hands-On ... - always yours

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ARE YOU A STAR PERFORMER OR JUST AVERAGE? 33<br />

her own in politics. She has secured a total of $2.7 million for her<br />

campaign to replace California Democratic Senator Barbara Boxer<br />

in the 2010 election.<br />

Fiorina’s desire to serve and give back in politics will test her<br />

<strong>Emotional</strong> and Social <strong>Intelligence</strong>. She demonstrates many of the EI<br />

competencies across the personal and social clusters. She was the first<br />

woman to head a Dow 30 company and the first “outsider” of HP in 60<br />

years to take the reins of the computer giant. Hewlett-Packard today is<br />

a $72 billion company and Fiorina helped orchestrate the biggest tech<br />

merger to date, <strong>with</strong> Compaq. She set her initial objectives on building<br />

a new vision for HP as an Internet company—jump-starting its innovation<br />

and recalibrating HP’s vaulted culture. Fortune magazine said<br />

Fiorina is “a world-class risk taker.” 30 Her strategy failed, though, in<br />

the eyes of her board. The stock price during her tenure was down<br />

50%, where Dell was only down 9%. 31<br />

In Fortune Fiorina was rated #1 of the 50 most powerful women<br />

in American business. 32 She is a charismatic leader known for a<br />

personal touch. A standard practice of hers is giving balloons and<br />

flowers to employees who land big contracts, which inspires intense<br />

loyalty and appreciation. (Developing Others/ Empathy)<br />

The Wall Street Journal said, “She was an alluring, controversial<br />

new breed of CEOs who combine grand visions <strong>with</strong> charismatic<br />

but self-centered and demanding style.” She was decisive and had<br />

crisp presentation skills and was “accused of valuing boldness over<br />

precision and follow-through.” 33 Her overused confidence may have<br />

turned into a weakness. Inside HP she was a polarized fi gure who<br />

could be abrupt and autocratic. Many high-level executives had quit<br />

recently and that concerned the board. Fiorina was becoming more<br />

irritated and defensive about her strategy. She failed to empower<br />

others as much as she could, and in January 2005 the board wanted<br />

to distribute her power and she initially disagreed.<br />

Before HP, Fiorina was at Lucent Technologies, a spin-off of<br />

AT&T. She took them public and launched a flashy marketing cam-

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