Leading with Emotional Intelligence: Hands-On ... - always yours

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CONTENTS xiii CHAPTER THREE: SELF-CONFIDENCE TOOLS AND STRATEGIES 109 What Is the Self-Confidence Competency? 109 Emotional Intelligence Research Examples 110 Star Profile: Henrik Fisker, CEO, Fisker Coachbuild, LLC 110 10 Secrets & Current Practices of Henrik Fisker— Star Performer 112 1. Take Private Time 112 2. Get Third Opinions 113 3. Evaluate Capacities 113 4. Shoot from the Hip 113 5. Go with That Gut Feeling 114 6. Take Initiative 114 7. Identify Your Strengths and Weaknesses 114 8. Take Responsibility for Your Mistakes 115 9. Reinforce People 115 10. Be Willing to Make Decisions That Are Exceptions to the Rule 115 The Coach’s Corner: 10 Strategies for Self-Confidence 117 1. Being on Your Case vs. Being on Your Side 117 2. Reflections on Thinking 122 3. Busting Perfection: Creating Realistic Expectations 124 4. Success Rules: Who Is Running You? 129 5. Success Log 131 6. Current Success Log 133 7. The Five Pivotal People in Your Life 134 8. Visualization 134 9. Decisiveness 135 10. Thin-Slicing 136 Star Performer Action Plan 137 CHAPTER FOUR: TEAMWORK AND COLLABORATION TOOLS AND STRATEGIES 141 What Is the Teamwork and Collaboration Competency? 141 Emotional Intelligence Research Examples 142
xiv CONTENTS Star Profile: Paulette Jones, Director of Technical and Strategic Business Development, NMB Technologies Corporation 143 10 Secrets & Current Practices of Paulette Jones— Star Performer 144 1. Start the Day with “An Attitude of Gratitude” 144 2. Focused Greeting of People 144 3. Communication 145 4. Red Flag Meetings 145 5. Revenue Gap Meetings 145 6. BAT Teams (Business Acquisition Teams) 146 7. Team Meetings 146 8. Continual Process Review 147 9. Valuing Staff 147 10. Humor 147 The Coach’s Corner: 23 Strategies for Teamwork and Collaboration 148 1. Shared Vision 149 2. Trust Among Members 150 3. Expectations and Guidelines 150 4. Communication Skills and Conflict Resolution 151 5. Systems Thinking 152 6. Personal Leadership 152 7. Appreciation of Differences 153 8. Accountability and Consequences 154 9. Ongoing Learning and Recognition 154 10. Mentor Others 155 11. Meeting Mastery and Meeting Menace 155 12. Snapshot Management: “The One-Hand Rule” 158 13. Meeting Menace Checklist 160 14. Team Meetings 162 15. Guidelines for Running a Great Meeting 164 16. How to Establish Roles Within a Team Meeting 164 17. “Stand-Ups”—Short Team Meetings 165 18. The Meeting Checklist 166
Page 2 and 3: PRAISE FOR LEADING WITH EMOTIONAL I
Page 4 and 5: “Leading with Emotional Intellige
Page 6 and 7: “Dr. Reldan Nadler has provided a
Page 8 and 9: LEADING WITH EMOTIONAL INTELLIGENCE
Page 10 and 11: This book is dedicated to Martin S.
Page 12 and 13: CONTENTS PREFACE ACKNOWLEDGMENTS IN
Page 16 and 17: CONTENTS xv Experiential Teambuildi
Page 18 and 19: CONTENTS xvii 3. White Space Issues
Page 20 and 21: PREFACE As a psychologist doing exe
Page 22 and 23: ACKNOWLEDGMENTS Iwould like to firs
Page 24 and 25: INTRODUCTION WHY EMOTIONAL INTELLIG
Page 26 and 27: INTRODUCTION 3 All of us have exper
Page 28 and 29: INTRODUCTION 5 LEADERS’ CONSEQUEN
Page 30 and 31: INTRODUCTION 7 Great leaders, like
Page 32 and 33: INTRODUCTION 9 ativity, and decisio
Page 34 and 35: INTRODUCTION 11 the Emotional Quoti
Page 36 and 37: INTRODUCTION 13 all point to the pa
Page 38 and 39: INTRODUCTION 15 ▲ What can I do a
Page 40 and 41: CHAPTER ONE ARE YOU A STAR PERFORME
Page 42 and 43: ARE YOU A STAR PERFORMER OR JUST AV
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ARE YOU A STAR PERFORMER OR JUST AV
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CHAPTER TWO EMOTIONAL SELF-CONTROL
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EMOTIONAL SELF-CONTROL TOOLS AND ST
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CHAPTER THREE SELF-CONFIDENCE TOOLS
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SELF-CONFIDENCE TOOLS AND STRATEGIE
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CHAPTER FOUR TEAMWORK AND COLLABORA
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TEAMWORK AND COLLABORATION TOOLS AN
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CHAPTER FIVE DEVELOPING OTHERS TOOL
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DEVELOPING OTHERS TOOLS AND STRATEG
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CHAPTER SIX COMMUNICATION AND EMPAT
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COMMUNICATION AND EMPATHY TOOLS AND
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CHAPTER SEVEN THE GAME PLAN Great l
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THE GAME PLAN 305 • Key executive
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THE GAME PLAN 307 4. Success Rules:
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THE GAME PLAN 309 10. Focus on Stre
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THE GAME PLAN 311 5. What will keep
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THE GAME PLAN 313 MONTH: YEAR: WEEK
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NOTES INTRODUCTION 1. W. Bennis,
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NOTES 317 24. M. Buffett and D. Cla
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NOTES 319 86. M. Buckingham, The On
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NOTES 321 CHAPTER FOUR 1. H. A. Elf
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BIBLIOGRAPHY Alexander, J. “From
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BIBLIOGRAPHY 325 Everts, D. “Carl
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BIBLIOGRAPHY 327 Maslow, A. Toward
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ADDITIONAL RESOURCES The following
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ADDITIONAL RESOURCES 331 EQ Univers
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INDEX Accountability and consequenc
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INDEX 335 Derailers of Bill Clinton
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INDEX 337 Le Doux, Joseph, 86 Leade
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INDEX 339 eight strategies for, 92-
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ABOUT THE AUTHOR Dr. Reldan S. Nadl
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HOW TO ENGAGE THE AUTHOR TO BRING E
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Go to our website for more informat
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