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Leading with Emotional Intelligence: Hands-On ... - always yours

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INTRODUCTION 15<br />

▲ What can I do at my next team meeting to improve<br />

morale and performance?<br />

▲ How do I increase my confidence to take the steps to<br />

be a Star?<br />

GETTING STARTED: THE IDEAL PLAN<br />

Here is an overview and plan to enhance your <strong>Emotional</strong> <strong>Intelligence</strong><br />

and that of the people you work <strong>with</strong>.<br />

• First read Chapter 1: Are You a Star Performer or Just Average?<br />

to understand what <strong>Emotional</strong> <strong>Intelligence</strong> is all about.<br />

• Then take the two self-assessments in Chapter 1 to evaluate<br />

your current Star Performance:<br />

▲ The EI Star Profi le<br />

▲ The Derailer Detector<br />

• Fill out the Star Performer Action Plan, highlighting your<br />

strengths.<br />

• Choose one of the following five chapters featuring the six<br />

competencies that you or your clients/team need today. You<br />

need not work in chronological order!<br />

▲ Chapter 2: <strong>Emotional</strong> Self-Control<br />

▲ Chapter 3: Self-Confidence<br />

▲ Chapter 4: Teamwork and Collaboration<br />

▲ Chapter 5: Developing Others<br />

▲ Chapter 6: Communication and Empathy<br />

• Read and re-read the Secrets & Practices of a Star Performer<br />

and review the Coach’s Corner of Star strategies in<br />

your chosen chapter. In this section you will learn a number<br />

of tools and action steps to improve your performance. It is<br />

written as if I were your coach, helping you face-to-face. All<br />

the plays, or strategies, are compiled in the Table of Contents<br />

and Chapter 7, <strong>with</strong> page numbers to allow for easy<br />

searching.

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