Leading with Emotional Intelligence: Hands-On ... - always yours

42 LEADING WITH EMOTIONAL INTELLIGENCE
More competencies are revealed about the Google culture by
looking at the 10 things Google has found to be true, listed on their
website:
1. Focus on the user and all else will follow. (Service Orientation)
2. It’s best to do one thing really, really well. Google does
search and has applied that unique ability to new products
(i.e., Nexus One Smartphone, Chrome Browser, and updated
Google Maps). (Conscientiousness)
3. You can make money without doing evil. There are no ads on
their search page. (Trustworthiness)
4. The need for information crosses all borders. (Service Orientation)
5. You can be serious without a suit. Brin and Page think work
should be challenging and the challenge should be fun. They
put their employees fi rst when it comes to their daily life.
It is a highly communicative environment with few walls,
free food at its cafeteria, subsidized massages and haircuts,
and many parties. Each team member is given one day a
week to spend on their own pet projects. (Teamwork and
Collaboration, Building Bonds, Communication, Developing
Others) 57
Below are the EI competencies for Sergey Brin, shining with stars
across all four clusters.
Key Strengths/Competencies
• Confidence
• Initiative
• Inspirational leadership
• Achievement orientation
• Adaptability
• Change catalyst
• Service orientation
• Trustworthiness